Last updated: [Date of publication]
This policy explains what personal information DevLon collects through devlon.co.uk, why we collect it and what we do with it. It applies to visitors to this website and to anyone who contacts us.
Who we are
DevLon is the trading name of [Legal entity name, to be confirmed], a company registered in England and Wales with company number [Company number, to be confirmed]. Our registered office is [Registered office address, to be confirmed]. For data protection purposes we are the controller of the personal information described here. Our ICO registration number is [ICO registration number, to be confirmed].
You can contact us about this policy or your information at info@devlon.co.uk.
Information we collect
When you send an enquiry. Our enquiry form asks for your name, email address, business name, the service you are interested in, your website address and what you want to achieve. Your phone number is optional. We use this information to reply to you and to prepare any audit or proposal you ask for.
When you email us. We keep the emails you send and our replies, including your name, email address and anything you choose to tell us.
When you visit the website. Our hosting provider keeps server logs that record IP addresses, the pages requested and browser details. These are used to keep the site secure and working.
Our lawful basis
We use your information to respond to your enquiry and to take steps you ask for before entering into a contract, such as preparing a proposal. Where we keep records after that, we rely on our legitimate interest in running our business and dealing with any follow-up questions. If you become a client, we use your information to perform our contract with you and to meet our legal and accounting obligations.
Cookies and analytics
This website sets only the cookies it needs to work. We do not currently use analytics or advertising cookies. [If Google Analytics or other tracking is added, describe it here and add a cookie consent banner before it goes live.]
Who we share your information with
We do not sell your information. We share it only with the providers that help us run the website and our email, including our web host, [Hosting provider name, to be confirmed], and our email provider, [Email provider name, to be confirmed]. They process the information on our instructions. If any provider stores data outside the UK, we make sure appropriate safeguards are in place.
How long we keep it
We keep enquiries that do not lead to work for [Retention period, to be confirmed, for example 12 months] and then delete them. We keep client records for as long as the law requires for tax and accounting purposes, usually six years after the end of the financial year they relate to.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, object to how we use it or ask us to restrict its use. To do any of these, email info@devlon.co.uk. We will reply within one month.
If you are unhappy with how we have handled your information, please tell us first so we can try to put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
Changes to this policy
We will update this page if we change how we use personal information. The date at the top shows when it last changed.